Configuration for forwarding Alerts as Emails

The objective of this blog is to provide a step by step approach of how an alert can be forwarded as an email in SAP PI / XI .

Reference to configuration of the alerts; i.e. creation of Alert Classification, Alert Category and Alert Rules can be taken from the link :

https://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/2328

We will proceed with the steps following once the alert reaches Alert Inbox in Runtime Workbench.

Steps:

Enter T Code SU01, enter the User ID and goto Display. Under the Address tab, assign the Email Id of the recipient of the alert.

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Enter T Code SCOT for SAP Connect Administration and click on SMTP under INT

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Enter the description under General Information. Enter the details like IP address of your Mail Host, Mail Port and Code Page

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Under Supported address types, select the check box Internet and click on Set push button next to it. Enter your domain in the Address area as *XYZ.COM, as shown in the below snap shot. Click on continue.

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Now Goto Settingsà Default domain and enter your default domain over here.

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This completes our configuration in SCOT Transaction.

Goto Alert Inbox in Runtime Workbench and click on Personalization tab and under the Time-Independent Delivery, select the check box Mail.

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Now when an error message is generated in XI, an Alert will be triggered in Alert Inbox.

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Enter T Code SOST and under tab Send Status, check all sent request sent via Internet to the Email server.

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Finally if the entire configurations are done accurately, the alert will be forwarded to the Email address maintained in SU01.

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This completes the activity of configuring SAP PI / XI to forward generated alerts as emails.

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